1.1. Subject to you complying with these Terms and acceptance of your Order by Gate Warehouse, we will sell and supply the products to you as shown on your Order confirmation.
1.2. Products may not be available for immediate delivery.
1.3. Prior to you complete your Order you will be prompted to select whether you wish to collect your Order from a Gate Warehouse Store or to have the Order delivered to an address specified by you.
1.4. Delivery of the Products is deemed to have taken place when:
a) You take possession of the Products at a Gate Warehouse store; or
b) The Products are delivered by us or Gate Warehouse’s nominated carrier to your nominated address.
1.5. Your nominated address is the address specified in the Order.
1.6. Delivery of the Products must not be refused by you after an Order has been accepted by us.
1.7. A Proof of Delivery ("POD”) document signed by you, or anyone appearing to act on your behalf will be deemed confirmation by you that the delivery of Products is in accordance with your Order.
2.1. The terms of this clause apply where you select to have your goods delivered to a specified address.
2.2. The delivery address must be an address within Australia and cannot be a freight forwarding location. Deliveries cannot be made to PO Boxes.
2.3. Gate Warehouse will use its best endeavours to deliver your Order within any stated timeframes for dispatch, however Gate Warehouse does not warrant that these timeframes will always be met, as many factors may affect these timeframes.
2.4. Gate Warehouse does not include insurance as part of any product purchased; this will need to be purchased separately by you from any lost or damaged goods. Gate Warehouse does not accept liability for any goods lost or damaged in transit.
2.5. Gate Warehouse cannot and will not accept responsibility for delivery failures or delays by our third-party delivery contractor. Gate Warehouse will not be liable to you for any loss or damage or expense arising from failure by us or our third-party delivery contractor to deliver the Products at a specified time, promptly or at all and the failure of Gate Warehouse or our third-party delivery contractor to deliver at a specific time or at all will not entitle you to treat an agreement the subject of the Terms as repudiated.
2.6. Gate Warehouse or to have the Order delivered to an address specified by you.
2.7. You must make all arrangements necessary to accept delivery of the Products at your nominated address.
2.8. Undeliverable or Refused Shipments
a) If a shipment is returned to us because the address you provided in your order is undeliverable or incorrect, you will be responsible for the full cost of shipping the order to a corrected address. We will contact you to obtain a correct address and approval for the additional cost of freight; or
b) If you choose not to have the order delivered again, we will refund your purchase price of the applicable Product, less a 25% restocking fee; or
c) If a shipment is returned to us because you refuse delivery for any reason other than the Product arrives damaged or is not of acceptable quality, we will refund your purchase price of the applicable product, less a 25% restocking fee. We will not attempt to ship your order a second time.
d) The cost of freight to send out your order is non-refundable.
e) Any custom-made product is non-refundable.
Please note that the current page only contains an excerpt of our terms and conditions, the full version
of the terms and conditions can be found [ here ]
